I needed a glass lens replacement about a year ago and Jacob was the only one who would actually help me out of everyone in town. He was fantastic! Very nice and got things done fast. The lens came with a free two time lens replacement for two years. I just called him and there was no hassle and it was super easy! I'll have them replaced for free in two days! I have been personally recommending him but it's time for a public review. Go to Specticca first! You won't be disappointed! Thank you for amazing customer service!
super friendly staff, fixed my glasses in a few minutes at no cost
This place is awesome! They have the best selection of glasses. We've broken our glasses a few times and they repaired them without charge. The owner is the nicest guy, and I would not hesitate to recommend this place to everyone. It's rare to find a company who is as caring as Specticca. We will go no where else for our eye glasses. Highly recommend!
I highly recommend you give Jacob at Specticca a go. The customer service is truly exceptional as is the quality of work. Whenever in Missoula, he always takes great care of my eyeglass needs.
Amazing experience! I just *gulp* stepped on my glasses. That fishing-line-type lower frame of the glasses snapped under both lenses. Enter Jacob. Yes he can fix it. Yes he can fix it today. Yes he can fix it an hour. What??? Inexpensive too. Great impression. Glasses back in action.
After coming into this store multiple of times and not purchasing anything, I felt like a tire kicker. Jacob never treated me any different. His knowledge and customer service is beyond amazing. This last time I went in I purchase 1 regular glasses and 1 sun glasses. I would recommend him to everyone! Give your money local and check him out, you won't regret it.
I was visiting Missoula when my prscription sunglasses broke. My search for an optical store showed Specticca as closest to me. Jacob went above and beyond with his level of customer service and repaired my sunglasses. I would highly recommend him based on my experience.
I went in yesterday with a broken pair of glasses. I'd never been in before but was in a pinch because I needed my glasses fixed quickly! Jacob fixed them quickly and was SUPER nice. I highly recommend Specticca - outstanding customer service and very knowledgeable staff!
I was looking for a new pair of sports sunglasses and I really appreciated Jacob's knowledge of his full product line and assistance. Highly recommend.
Amazing customer service and very knowledgeable staff!
Jacob is the man. Great customer service.